Networking groups

Facebook accounts

Here's an example.
Previously, it was easy to contact MTS support via email, online chat or by toll-free phone. Tried to get in touch now, there is no email and chat online, but the phone has steamed up while trying to get through all the offers by pressing 1, 2 or 3, still got an auto-reply. And do what? I went to their official VKontakte group and chatted with them there. Got an answer, saved history. You can also get current information in the group and leave a review by reading other reviews.

Official social network groups - features

Because most users have an account in social networks, on this site they will be closer and replace such groups:

• Chat - can be contacted immediately.
• Blog - news and information feed with feedback.
• Forum - users can help each other, because someone has probably already been in such a situation.
• Official information - site, address, phone, working hours ...

Not everyone wants to use all these opportunities, everyone chooses their own. You can't just start a band, you have to lead it.